/* ========================================
   ANGLO SUPPORT IT - DESIGN SYSTEM
   Colors: #0066CC (Primary Blue), #FFFFFF (White)
   Style: Modern, Clean, Professional
======================================== */

:root {
    --primary: #0066CC;
    --primary-dark: #004C99;
    --primary-light: #E3F2FD;
    --success: #10B981;
    --warning: #F59E0B;
    --danger: #EF4444;
    --gray-50: #F9FAFB;
    --gray-100: #F3F4F6;
    --gray-200: #E5E7EB;
    --gray-300: #D1D5DB;
    --gray-400: #9CA3AF;
    --gray-500: #6B7280;
    --gray-600: #4B5563;
    --gray-700: #374151;
    --gray-800: #1F2937;
    --gray-900: #111827;
    --shadow-sm: 0 1px 2px 0 rgba(0, 0, 0, 0.05);
    --shadow: 0 1px 3px 0 rgba(0, 0, 0, 0.1), 0 1px 2px 0 rgba(0, 0, 0, 0.06);
    --shadow-md: 0 4px 6px -1px rgba(0, 0, 0, 0.1), 0 2px 4px -1px rgba(0, 0, 0, 0.06);
    --shadow-lg: 0 10px 15px -3px rgba(0, 0, 0, 0.1), 0 4px 6px -2px rgba(0, 0, 0, 0.05);
    --shadow-xl: 0 20px 25px -5px rgba(0, 0, 0, 0.1), 0 10px 10px -5px rgba(0, 0, 0, 0.04);
    --radius: 8px;
    --radius-lg: 12px;
    --transition: all 0.2s cubic-bezier(0.4, 0, 0.2, 1);
}

[data-theme="dark"] {
    --gray-50: #000000;
    --gray-100: #0A0A0A;
    --gray-200: #1A1A1A;
    --gray-300: #2A2A2A;
    --gray-400: #6B7280;
    --gray-500: #9CA3AF;
    --gray-600: #D1D5DB;
    --gray-700: #E5E7EB;
    --gray-800: #F3F4F6;
    --gray-900: #FFFFFF;
    --primary-light: #1E3A5F;
    --shadow: 0 1px 3px 0 rgba(255, 255, 255, 0.1);
    --shadow-md: 0 4px 6px -1px rgba(255, 255, 255, 0.1);
    --shadow-lg: 0 10px 15px -3px rgba(255, 255, 255, 0.1);
    --shadow-xl: 0 20px 25px -5px rgba(255, 255, 255, 0.1);
}

* {
    margin: 0;
    padding: 0;
    box-sizing: border-box;
}

body {
    font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', 'Roboto', 'Helvetica Neue', Arial, sans-serif;
    background: var(--gray-50);
    color: var(--gray-900);
    line-height: 1.6;
    -webkit-font-smoothing: antialiased;
    -moz-osx-font-smoothing: grayscale;
}

/* ========================================
   SIDEBAR
======================================== */

.sidebar {
    width: 280px;
    background: #FFFFFF;
    height: 100vh;
    position: fixed;
    left: 0;
    top: 0;
    border-right: 1px solid var(--gray-200);
    display: flex;
    flex-direction: column;
    z-index: 100;
    overflow-y: auto;
}

[data-theme="dark"] .sidebar {
    background: #0A0A0A;
    border-right: 1px solid #1A1A1A;
}

.logo {
    padding: 32px 24px;
    text-align: center;
    border-bottom: 1px solid var(--gray-200);
}

[data-theme="dark"] .logo {
    border-bottom: 1px solid #1A1A1A;
}

.logo img {
    max-width: 100px;
    height: auto;
}

[data-theme="dark"] .logo img {
    background: #FFFFFF;
    border-radius: 50%;
    padding: 0.1px;
}

.logo-text {
    margin-top: 12px;
    font-size: 14px;
    font-weight: 600;
    color: var(--gray-700);
    letter-spacing: 0.5px;
}

.user-info {
    padding: 20px 24px;
    background: var(--gray-50);
    border-bottom: 1px solid var(--gray-200);
}

[data-theme="dark"] .user-info {
    background: #000000;
    border-bottom: 1px solid #1A1A1A;
}

.user-info strong {
    display: block;
    font-size: 15px;
    color: var(--gray-900);
    margin-bottom: 4px;
}

.user-info small {
    font-size: 13px;
    color: var(--gray-500);
}

.sidebar nav {
    flex: 1;
    padding: 16px 12px;
}

.sidebar nav a {
    display: flex;
    align-items: center;
    padding: 12px 16px;
    color: var(--gray-700);
    text-decoration: none;
    border-radius: var(--radius);
    margin-bottom: 4px;
    font-size: 14px;
    font-weight: 500;
    transition: var(--transition);
}

.sidebar nav a:hover {
    background: var(--gray-100);
    color: var(--primary);
}

.sidebar nav a.active {
    background: var(--primary-light);
    color: var(--primary);
}

.theme-toggle {
    padding: 12px 16px;
    margin: 12px;
    background: var(--gray-100);
    border-radius: var(--radius);
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: space-between;
    font-size: 14px;
    color: var(--gray-700);
    transition: var(--transition);
}

[data-theme="dark"] .theme-toggle {
    background: #1A1A1A;
    color: #FFFFFF;
}

.theme-toggle:hover {
    background: var(--gray-200);
}

[data-theme="dark"] .theme-toggle:hover {
    background: #2A2A2A;
}

/* ========================================
   MAIN CONTENT
======================================== */

.main-content {
    margin-left: 280px;
    padding: 32px;
    min-height: 100vh;
}

.section {
    display: block;
}

.section.hidden {
    display: none;
}

h1 {
    font-size: 28px;
    font-weight: 700;
    color: var(--gray-900);
    margin-bottom: 24px;
    letter-spacing: -0.5px;
}

h2 {
    font-size: 20px;
    font-weight: 600;
    color: var(--gray-900);
    margin-bottom: 16px;
}

h3 {
    font-size: 14px;
    font-weight: 500;
    color: var(--gray-500);
    text-transform: uppercase;
    letter-spacing: 0.5px;
    margin-bottom: 8px;
}

/* ========================================
   STATS CARDS
======================================== */

.stats {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(200px, 1fr));
    gap: 20px;
    margin-bottom: 32px;
}

.stat-card {
    background: #FFFFFF;
    padding: 24px;
    border-radius: var(--radius-lg);
    border: 1px solid var(--gray-200);
    transition: var(--transition);
}

[data-theme="dark"] .stat-card {
    background: #0A0A0A;
    border: 1px solid #1A1A1A;
}

.stat-card:hover {
    box-shadow: var(--shadow-md);
    transform: translateY(-2px);
}

.stat-card .value {
    font-size: 36px;
    font-weight: 700;
    color: var(--primary);
    margin-top: 8px;
    line-height: 1;
}

/* ========================================
   CARDS
======================================== */

.card {
    background: #FFFFFF;
    padding: 24px;
    border-radius: var(--radius-lg);
    border: 1px solid var(--gray-200);
    margin-bottom: 20px;
}

[data-theme="dark"] .card {
    background: #0A0A0A;
    border: 1px solid #1A1A1A;
}

/* ========================================
   TICKETS
======================================== */

.ticket-item {
    background: #FFFFFF;
    padding: 24px;
    border-radius: var(--radius-lg);
    border: 1px solid var(--gray-200);
    margin-bottom: 16px;
    transition: var(--transition);
}

[data-theme="dark"] .ticket-item {
    background: #0A0A0A;
    border: 1px solid #1A1A1A;
}

.ticket-item:hover {
    box-shadow: var(--shadow-md);
}

.ticket-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 16px;
    padding-bottom: 16px;
    border-bottom: 1px solid var(--gray-200);
}

.ticket-id {
    font-size: 18px;
    font-weight: 700;
    color: var(--primary);
}

.status {
    padding: 6px 14px;
    border-radius: 20px;
    font-size: 12px;
    font-weight: 600;
    text-transform: uppercase;
    letter-spacing: 0.5px;
}

.status.open {
    background: #FEF3C7;
    color: #92400E;
}

.status.in_progress {
    background: #DBEAFE;
    color: #1E40AF;
}

.status.resolved {
    background: #D1FAE5;
    color: #065F46;
}

.ticket-item p {
    margin-bottom: 12px;
    font-size: 14px;
    color: var(--gray-700);
    line-height: 1.6;
}

.ticket-item p strong {
    color: var(--gray-900);
    font-weight: 600;
}

.ticket-item small {
    font-size: 13px;
    color: var(--gray-500);
}

/* ========================================
   FORMS
======================================== */

.form-card {
    background: #FFFFFF;
    padding: 32px;
    border-radius: var(--radius-lg);
    border: 1px solid var(--gray-200);
    max-width: 600px;
}

[data-theme="dark"] .form-card {
    background: #0A0A0A;
    border: 1px solid #1A1A1A;
}

.form-group {
    margin-bottom: 24px;
}

.form-group label {
    display: block;
    margin-bottom: 8px;
    color: var(--gray-700);
    font-weight: 500;
    font-size: 14px;
}

.form-group input,
.form-group select,
.form-group textarea {
    width: 100%;
    padding: 12px 16px;
    border: 1px solid var(--gray-300);
    border-radius: var(--radius);
    font-size: 15px;
    color: var(--gray-900);
    background: #FFFFFF;
    transition: var(--transition);
    font-family: inherit;
}

[data-theme="dark"] .form-group input,
[data-theme="dark"] .form-group select,
[data-theme="dark"] .form-group textarea {
    background: #0A0A0A;
    color: #FFFFFF;
    border: 1px solid #1A1A1A;
}

.form-group input:focus,
.form-group select:focus,
.form-group textarea:focus {
    outline: none;
    border-color: var(--primary);
    box-shadow: 0 0 0 3px var(--primary-light);
}

.form-group textarea {
    resize: vertical;
    min-height: 120px;
}

/* ========================================
   BUTTONS
======================================== */

.btn {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    padding: 12px 24px;
    background: var(--primary);
    color: #FFFFFF;
    border: none;
    border-radius: var(--radius);
    font-size: 15px;
    font-weight: 600;
    cursor: pointer;
    transition: var(--transition);
    text-decoration: none;
}

[data-theme="dark"] .btn {
    background: var(--primary);
    color: #FFFFFF;
}

.btn:hover {
    background: var(--primary-dark);
    transform: translateY(-1px);
    box-shadow: var(--shadow-md);
}

.btn:active {
    transform: translateY(0);
}

.btn-secondary {
    background: #FFFFFF;
    color: var(--gray-700);
    border: 1px solid var(--gray-300);
}

[data-theme="dark"] .btn-secondary {
    background: #1A1A1A;
    color: #E5E7EB;
    border: 1px solid #2A2A2A;
}

.btn-secondary:hover {
    background: var(--gray-50);
    border-color: var(--gray-400);
    transform: translateY(-1px);
}

[data-theme="dark"] .btn-secondary:hover {
    background: #2A2A2A;
    border-color: #3A3A3A;
}

.btn-success {
    background: var(--success);
}

.btn-success:hover {
    background: #059669;
}

.btn-danger {
    background: var(--danger);
}

.btn-danger:hover {
    background: #DC2626;
}

.btn-sm {
    padding: 8px 16px;
    font-size: 14px;
}

/* Filter Buttons - Para filtros e ações secundárias */
.btn-filter {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: 6px;
    padding: 10px 18px;
    background: #FFFFFF;
    color: var(--gray-700);
    border: 2px solid var(--gray-300);
    border-radius: var(--radius);
    font-size: 14px;
    font-weight: 600;
    cursor: pointer;
    transition: var(--transition);
    text-decoration: none;
}

[data-theme="dark"] .btn-filter {
    background: #1A1A1A;
    color: #E5E7EB;
    border-color: #2A2A2A;
}

.btn-filter:hover {
    background: var(--primary-light);
    border-color: var(--primary);
    color: var(--primary);
    transform: translateY(-1px);
    box-shadow: var(--shadow-sm);
}

[data-theme="dark"] .btn-filter:hover {
    background: #1E3A5F;
    border-color: var(--primary);
}

.btn-filter:active,
.btn-filter.active {
    background: var(--primary);
    border-color: var(--primary);
    color: #FFFFFF;
    transform: translateY(0);
}

/* Quick Search Chips - Para busca rápida */
.btn-chip {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: 6px;
    padding: 8px 14px;
    background: var(--gray-100);
    color: var(--gray-700);
    border: 1px solid var(--gray-200);
    border-radius: 20px;
    font-size: 13px;
    font-weight: 600;
    cursor: pointer;
    transition: var(--transition);
    text-decoration: none;
}

[data-theme="dark"] .btn-chip {
    background: #1A1A1A;
    color: #E5E7EB;
    border-color: #2A2A2A;
}

.btn-chip:hover {
    background: var(--primary-light);
    border-color: var(--primary);
    color: var(--primary);
    transform: translateY(-1px);
}

[data-theme="dark"] .btn-chip:hover {
    background: #1E3A5F;
}

.btn-chip:active {
    transform: scale(0.95);
}

/* Action Buttons - Para ações em cards */
.btn-action {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: 6px;
    padding: 10px 16px;
    background: #FFFFFF;
    color: var(--gray-700);
    border: 1px solid var(--gray-300);
    border-radius: var(--radius);
    font-size: 14px;
    font-weight: 600;
    cursor: pointer;
    transition: var(--transition);
    text-decoration: none;
}

[data-theme="dark"] .btn-action {
    background: #1A1A1A;
    color: #E5E7EB;
    border-color: #2A2A2A;
}

.btn-action:hover {
    background: var(--gray-50);
    border-color: var(--gray-400);
    transform: translateY(-1px);
    box-shadow: var(--shadow-sm);
}

[data-theme="dark"] .btn-action:hover {
    background: #2A2A2A;
    border-color: #3A3A3A;
}

.btn-action:active {
    transform: translateY(0);
}

/* Responsive Button Adjustments */
@media (max-width: 768px) {
    .btn, .btn-filter, .btn-action {
        width: 100%;
        justify-content: center;
    }
    
    .btn-chip {
        padding: 7px 12px;
        font-size: 12px;
    }
}

/* ========================================
   FILTERS
======================================== */

.filters {
    margin-bottom: 24px;
    display: flex;
    gap: 12px;
    flex-wrap: wrap;
}

.filters select {
    padding: 10px 16px;
    border-radius: var(--radius);
    border: 1px solid var(--gray-300);
    font-size: 14px;
    background: #FFFFFF;
    color: var(--gray-700);
    cursor: pointer;
    transition: var(--transition);
}

[data-theme="dark"] .filters select {
    background: #0A0A0A;
    color: #FFFFFF;
    border: 1px solid #1A1A1A;
}

.filters select:focus {
    outline: none;
    border-color: var(--primary);
}

/* ========================================
   KNOWLEDGE BASE
======================================== */

.actions {
    margin-bottom: 24px;
    display: flex;
    gap: 12px;
}

.knowledge-list {
    display: flex;
    flex-direction: column;
    gap: 16px;
}

.knowledge-item {
    background: #FFFFFF;
    padding: 24px;
    border-radius: var(--radius-lg);
    border: 1px solid var(--gray-200);
    transition: var(--transition);
}

[data-theme="dark"] .knowledge-item {
    background: #0A0A0A;
    border: 1px solid #1A1A1A;
}

.knowledge-item:hover {
    box-shadow: var(--shadow-md);
}

.knowledge-header {
    display: flex;
    gap: 16px;
    margin-bottom: 16px;
    font-size: 13px;
    align-items: center;
    flex-wrap: wrap;
}

.knowledge-id {
    color: var(--primary);
    font-weight: 700;
}

.knowledge-context {
    background: var(--primary-light);
    color: var(--primary);
    padding: 4px 12px;
    border-radius: 12px;
    font-size: 12px;
    font-weight: 600;
}

.knowledge-date {
    color: var(--gray-500);
}

.knowledge-content {
    margin: 16px 0;
    line-height: 1.7;
    white-space: pre-wrap;
    color: var(--gray-700);
}

.knowledge-actions {
    display: flex;
    gap: 12px;
    padding-top: 16px;
    border-top: 1px solid var(--gray-200);
    flex-wrap: wrap;
}

.btn-edit,
.btn-delete {
    flex: 0;
    min-width: auto;
    padding: 8px 16px;
    border: none;
    border-radius: var(--radius);
    cursor: pointer;
    font-size: 14px;
    font-weight: 600;
    transition: var(--transition);
    text-align: center;
}

.btn-edit {
    background: var(--success);
    color: #FFFFFF;
}

.btn-edit:hover {
    background: #059669;
}

.btn-delete {
    background: var(--danger);
    color: #FFFFFF;
}

.btn-delete:hover {
    background: #DC2626;
}

@media (max-width: 480px) {
    .knowledge-actions {
        flex-direction: column;
    }
    
    .btn-edit,
    .btn-delete {
        width: 100%;
        min-width: auto;
    }
}

.empty {
    text-align: center;
    color: var(--gray-500);
    padding: 48px;
    background: #FFFFFF;
    border-radius: var(--radius-lg);
    border: 1px solid var(--gray-200);
}

[data-theme="dark"] .empty {
    background: #0A0A0A;
    border: 1px solid #1A1A1A;
}

/* ========================================
   MODAL
======================================== */

.modal {
    display: none;
    position: fixed;
    z-index: 1000;
    left: 0;
    top: 0;
    width: 100%;
    height: 100%;
    background-color: rgba(0, 0, 0, 0.5);
    backdrop-filter: blur(4px);
}

.modal-content {
    background-color: #FFFFFF;
    margin: 5% auto;
    padding: 32px;
    border-radius: var(--radius-lg);
    width: 90%;
    max-width: 600px;
    max-height: 85vh;
    overflow-y: auto;
    box-shadow: var(--shadow-xl);
}

[data-theme="dark"] .modal-content {
    background-color: #0A0A0A;
    border: 1px solid #1A1A1A;
}

.close {
    color: var(--gray-400);
    float: right;
    font-size: 28px;
    font-weight: bold;
    cursor: pointer;
    line-height: 20px;
    transition: var(--transition);
}

.close:hover {
    color: var(--gray-900);
}

.modal-actions {
    margin-top: 24px;
    display: flex;
    gap: 12px;
    justify-content: flex-end;
}

/* ========================================
   TABLES
======================================== */

table {
    width: 100%;
    border-collapse: collapse;
    background: #FFFFFF;
    border-radius: var(--radius-lg);
    overflow: hidden;
}

[data-theme="dark"] table {
    background: #0A0A0A;
}

th, td {
    padding: 16px;
    text-align: left;
    border-bottom: 1px solid var(--gray-200);
}

[data-theme="dark"] th,
[data-theme="dark"] td {
    border-bottom: 1px solid #1A1A1A;
}

th {
    background: var(--gray-50);
    font-weight: 600;
    font-size: 13px;
    color: var(--gray-700);
    text-transform: uppercase;
    letter-spacing: 0.5px;
}

[data-theme="dark"] th {
    background: #000000;
    color: #FFFFFF;
}

td {
    font-size: 14px;
    color: var(--gray-700);
}

[data-theme="dark"] td {
    color: #FFFFFF;
}

tr:last-child td {
    border-bottom: none;
}

/* ========================================
   MOBILE MENU HAMBURGUER
======================================== */

.mobile-menu-toggle {
    display: none;
    position: fixed;
    top: 16px;
    left: 16px;
    z-index: 1001;
    background: var(--primary);
    color: #FFFFFF;
    border: none;
    border-radius: var(--radius);
    width: 48px;
    height: 48px;
    align-items: center;
    justify-content: center;
    cursor: pointer;
    box-shadow: var(--shadow-lg);
    transition: var(--transition);
}

.mobile-menu-toggle:hover {
    background: var(--primary-dark);
    transform: scale(1.05);
}

.mobile-menu-toggle:active {
    transform: scale(0.95);
}

.hamburger-icon {
    display: flex;
    flex-direction: column;
    gap: 5px;
    width: 24px;
}

.hamburger-icon span {
    display: block;
    width: 100%;
    height: 3px;
    background: #FFFFFF;
    border-radius: 2px;
    transition: var(--transition);
}

.mobile-menu-toggle.active .hamburger-icon span:nth-child(1) {
    transform: rotate(45deg) translate(7px, 7px);
}

.mobile-menu-toggle.active .hamburger-icon span:nth-child(2) {
    opacity: 0;
}

.mobile-menu-toggle.active .hamburger-icon span:nth-child(3) {
    transform: rotate(-45deg) translate(7px, -7px);
}

.sidebar-backdrop {
    display: none;
    position: fixed;
    top: 0;
    left: 0;
    right: 0;
    bottom: 0;
    background: rgba(0, 0, 0, 0.5);
    backdrop-filter: blur(4px);
    z-index: 999;
    opacity: 0;
    transition: opacity 0.3s ease;
}

.sidebar-backdrop.active {
    opacity: 1;
}

/* ========================================
   RESPONSIVE
======================================== */

@media (max-width: 1024px) {
    .sidebar {
        width: 240px;
    }
    
    .main-content {
        margin-left: 240px;
        padding: 24px;
    }
}

@media (max-width: 768px) {
    /* Mostrar botão hamburguer */
    .mobile-menu-toggle {
        display: flex;
    }
    
    /* Sidebar como overlay deslizante */
    .sidebar {
        position: fixed;
        left: -280px;
        top: 0;
        width: 280px;
        height: 100vh;
        z-index: 1000;
        transition: left 0.3s cubic-bezier(0.4, 0, 0.2, 1);
        box-shadow: var(--shadow-xl);
    }
    
    .sidebar.active {
        left: 0;
    }
    
    /* Mostrar backdrop quando menu aberto */
    .sidebar.active ~ .sidebar-backdrop {
        display: block;
    }
    
    /* Main content ocupa tela toda */
    .main-content {
        margin-left: 0;
        width: 100%;
        padding: 80px 20px 20px 20px;
    }
    
    .stats {
        grid-template-columns: 1fr;
    }
    
    h1 {
        font-size: 24px;
    }
    
    .ticket-header {
        flex-direction: column;
        align-items: flex-start;
        gap: 12px;
    }
    
    .form-card {
        padding: 24px;
    }
    
    .modal-content {
        width: 95%;
        padding: 24px;
        margin: 10% auto;
    }
    
    /* Actions container responsivo */
    .actions {
        flex-direction: column;
        gap: 8px;
    }
    
    .actions .btn,
    .actions .btn-filter {
        width: 100%;
    }
}

@media (max-width: 480px) {
    .main-content {
        padding: 80px 16px 16px 16px;
    }
    
    .stat-card {
        padding: 20px;
    }
    
    .ticket-item {
        padding: 20px;
    }
    
    .btn {
        width: 100%;
        margin-bottom: 8px;
    }
    
    .knowledge-actions {
        flex-direction: column;
    }
    
    .btn-edit,
    .btn-delete {
        width: 100%;
        min-width: auto;
        padding: 12px 16px;
    }
    
    .knowledge-item {
        padding: 16px;
    }
    
    /* Chips em mobile ficam menores mas não full width */
    .btn-chip {
        flex: 0 1 auto;
    }
}

/* ========================================
   FILA DE ATENDIMENTO
======================================== */

.ticket-list {
    display: flex;
    flex-direction: column;
    gap: 12px;
}

.ticket-card {
    background: white;
    padding: 16px;
    border-radius: 6px;
    box-shadow: 0 1px 3px rgba(0, 0, 0, 0.1);
    display: flex;
    justify-content: space-between;
    align-items: center;
    transition: var(--transition);
}

[data-theme="dark"] .ticket-card {
    background: #0A0A0A;
    border: 1px solid #1A1A1A;
}

.ticket-card:hover {
    box-shadow: 0 4px 6px rgba(0, 0, 0, 0.1);
    transform: translateY(-2px);
}

.ticket-card-left {
    display: flex;
    align-items: center;
    gap: 16px;
    flex: 1;
}

.queue-position {
    background: #E5E7EB;
    color: #6B7280;
    padding: 6px 14px;
    border-radius: 6px;
    font-size: 14px;
    font-weight: 700;
    min-width: 45px;
    text-align: center;
}

[data-theme="dark"] .queue-position {
    background: #1A1A1A;
    color: #9CA3AF;
}

.ticket-card-info {
    flex: 1;
}

.ticket-card-number {
    font-weight: 600;
    color: var(--primary);
    font-size: 14px;
    margin-bottom: 4px;
}

.ticket-card-user {
    font-weight: 600;
    color: var(--gray-900);
    margin-bottom: 4px;
    font-size: 15px;
}

.ticket-card-issue {
    color: var(--gray-600);
    font-size: 14px;
    margin-bottom: 4px;
    line-height: 1.4;
}

.ticket-card-time {
    color: var(--gray-500);
    font-size: 12px;
}

.ticket-card-status {
    padding: 6px 12px;
    border-radius: 6px;
    font-size: 12px;
    font-weight: 600;
    white-space: nowrap;
}

.empty-queue {
    text-align: center;
    color: var(--gray-500);
    padding: 40px 20px;
    background: white;
    border-radius: 6px;
    border: 2px dashed var(--gray-300);
}

[data-theme="dark"] .empty-queue {
    background: #0A0A0A;
    border-color: #1A1A1A;
}

@media (max-width: 768px) {
    .ticket-card {
        flex-direction: column;
        align-items: flex-start;
        gap: 12px;
    }
    
    .ticket-card-left {
        width: 100%;
    }
    
    .ticket-card-status {
        align-self: flex-start;
    }
}


/* Animação para badges de atenção */
@keyframes pulse {
    0%, 100% {
        opacity: 1;
    }
    50% {
        opacity: 0.6;
    }
}


/* ========================================
   LOADING STATES & MODERN UX COMPONENTS
   ======================================== */

/* Loading Spinner em Botões */
.btn {
    position: relative;
    overflow: hidden;
}

.btn.loading {
    pointer-events: none;
    opacity: 0.7;
}

.btn.loading .btn-text {
    opacity: 0;
}

.btn-spinner {
    position: absolute;
    width: 18px;
    height: 18px;
    border: 3px solid rgba(255,255,255,0.3);
    border-top-color: white;
    border-radius: 50%;
    animation: spin 0.8s linear infinite;
    display: none;
    left: 50%;
    top: 50%;
    transform: translate(-50%, -50%);
}

.btn.loading .btn-spinner {
    display: block;
}

.btn-secondary .btn-spinner {
    border-color: rgba(55, 65, 81, 0.3);
    border-top-color: #374151;
}

@keyframes spin {
    to { transform: translate(-50%, -50%) rotate(360deg); }
}

/* Modal Customizado */
.modal-overlay {
    position: fixed;
    top: 0;
    left: 0;
    right: 0;
    bottom: 0;
    background: rgba(0,0,0,0.5);
    backdrop-filter: blur(4px);
    display: none;
    align-items: center;
    justify-content: center;
    z-index: 10000;
    animation: fadeIn 0.2s ease;
}

.modal-overlay.active {
    display: flex;
}

@keyframes fadeIn {
    from { opacity: 0; }
    to { opacity: 1; }
}

.custom-modal {
    background: #FFFFFF;
    border-radius: 12px;
    padding: 30px;
    max-width: 500px;
    width: 90%;
    box-shadow: 0 20px 60px rgba(0,0,0,0.3);
    animation: slideUp 0.3s ease;
}

[data-theme="dark"] .custom-modal {
    background: #1F2937;
}

@keyframes slideUp {
    from {
        opacity: 0;
        transform: translateY(20px);
    }
    to {
        opacity: 1;
        transform: translateY(0);
    }
}

.modal-header {
    margin-bottom: 20px;
}

.modal-title {
    font-size: 20px;
    font-weight: 600;
    color: #111827;
    margin-bottom: 8px;
}

[data-theme="dark"] .modal-title {
    color: #F9FAFB;
}

.modal-description {
    font-size: 14px;
    color: #6B7280;
}

[data-theme="dark"] .modal-description {
    color: #9CA3AF;
}

.modal-body {
    margin-bottom: 25px;
}

.modal-textarea {
    width: 100%;
    padding: 12px;
    border: 2px solid #E5E7EB;
    border-radius: 8px;
    font-size: 14px;
    min-height: 120px;
    resize: vertical;
    font-family: inherit;
    background: #FFFFFF;
    color: #111827;
    transition: border-color 0.2s;
}

[data-theme="dark"] .modal-textarea {
    background: #374151;
    color: #F9FAFB;
    border-color: #4B5563;
}

.modal-textarea:focus {
    outline: none;
    border-color: #0066CC;
}

.modal-footer {
    display: flex;
    gap: 12px;
    justify-content: flex-end;
}

/* Toast Notifications */
.toast-container {
    position: fixed;
    top: 20px;
    right: 20px;
    z-index: 20000;
    display: flex;
    flex-direction: column;
    gap: 10px;
    max-width: 400px;
}

.toast {
    background: #FFFFFF;
    padding: 16px 20px;
    border-radius: 8px;
    box-shadow: 0 4px 12px rgba(0,0,0,0.15);
    display: flex;
    align-items: center;
    gap: 12px;
    min-width: 300px;
    animation: slideInRight 0.3s ease;
    border-left: 4px solid;
}

[data-theme="dark"] .toast {
    background: #1F2937;
}

@keyframes slideInRight {
    from {
        opacity: 0;
        transform: translateX(100px);
    }
    to {
        opacity: 1;
        transform: translateX(0);
    }
}

.toast.removing {
    animation: slideOutRight 0.3s ease forwards;
}

@keyframes slideOutRight {
    to {
        opacity: 0;
        transform: translateX(100px);
    }
}

.toast-icon {
    font-size: 24px;
    flex-shrink: 0;
}

.toast-content {
    flex: 1;
}

.toast-title {
    font-weight: 600;
    font-size: 14px;
    margin-bottom: 4px;
    color: #111827;
}

[data-theme="dark"] .toast-title {
    color: #F9FAFB;
}

.toast-message {
    font-size: 13px;
    color: #6B7280;
}

[data-theme="dark"] .toast-message {
    color: #9CA3AF;
}

.toast-close {
    background: none;
    border: none;
    font-size: 20px;
    cursor: pointer;
    color: #6B7280;
    padding: 0;
    width: 24px;
    height: 24px;
    display: flex;
    align-items: center;
    justify-content: center;
    border-radius: 4px;
    transition: background 0.2s;
}

.toast-close:hover {
    background: #F3F4F6;
}

[data-theme="dark"] .toast-close {
    color: #9CA3AF;
}

[data-theme="dark"] .toast-close:hover {
    background: #374151;
}

.toast.success { border-left-color: #10B981; }
.toast.error { border-left-color: #EF4444; }
.toast.warning { border-left-color: #F59E0B; }
.toast.info { border-left-color: #0066CC; }

/* Responsividade Mobile */
@media (max-width: 600px) {
    .toast-container {
        left: 10px;
        right: 10px;
        top: 10px;
    }
    
    .toast {
        min-width: auto;
        width: 100%;
    }
    
    .custom-modal {
        margin: 20px;
        width: calc(100% - 40px);
    }
}


/* ========================================
   PAGINAÇÃO
   ======================================== */
.pagination-container {
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 8px;
    padding: 20px 0;
    flex-wrap: wrap;
}

.pagination-container .page-btn {
    min-width: 36px;
    height: 36px;
    padding: 0 10px;
    border: 1px solid #D1D5DB;
    background: #fff;
    color: #374151;
    border-radius: 6px;
    font-size: 14px;
    font-weight: 500;
    cursor: pointer;
    transition: all 0.15s ease;
    display: flex;
    align-items: center;
    justify-content: center;
}

.pagination-container .page-btn:hover:not(:disabled):not(.active) {
    background: #F3F4F6;
    border-color: #0066CC;
    color: #0066CC;
}

.pagination-container .page-btn.active {
    background: #0066CC;
    color: #fff;
    border-color: #0066CC;
}

.pagination-container .page-btn:disabled {
    opacity: 0.4;
    cursor: not-allowed;
}

.pagination-container .page-info {
    font-size: 13px;
    color: #6B7280;
    margin: 0 8px;
}


/* ========================================
   VPN DASHBOARD — EXTRA STYLES
   Classes used by VPN dashboard that don't
   exist in the base Anglo Support CSS
======================================== */

/* VPN & Process grids */
.vpn-grid, .process-grid {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(300px, 1fr));
  gap: 16px;
  margin-top: 16px;
}

/* Status badges */
.status {
  display: inline-flex; align-items: center; gap: 6px;
  font-size: 12px; font-weight: 600; padding: 3px 10px; border-radius: 20px;
}
.status-online { background: #D1FAE5; color: #065F46; }
.status-offline { background: #FEE2E2; color: #991B1B; }
.status-dot { width: 8px; height: 8px; border-radius: 50%; }
.status-dot.online { background: var(--success); }
.status-dot.offline { background: var(--danger); }
.status-dot.pulse { animation: pulse 2s infinite; }
@keyframes pulse { 0%,100% { opacity: 1; } 50% { opacity: 0.4; } }

/* Form rows */
.form-row {
  display: grid; grid-template-columns: 1fr 1fr; gap: 16px; margin-bottom: 16px;
}
@media (max-width: 600px) { .form-row { grid-template-columns: 1fr; } }
.form-inline { display: flex; gap: 12px; align-items: flex-end; }

/* Log viewer */
.log-process-selector { display: flex; gap: 8px; margin-bottom: 16px; flex-wrap: wrap; }
.log-process-selector .btn.active { background: var(--primary); color: #fff; border-color: var(--primary); }
.log-viewer {
  background: #fff; border: 1px solid var(--gray-200);
  border-radius: var(--radius-lg); overflow: hidden;
}
[data-theme="dark"] .log-viewer { background: #0A0A0A; border-color: #1A1A1A; }
.log-viewer-header {
  display: flex; justify-content: space-between; align-items: center;
  padding: 12px 16px; background: var(--gray-50); border-bottom: 1px solid var(--gray-200);
}
[data-theme="dark"] .log-viewer-header { background: #1A1A1A; border-color: #2A2A2A; }
.log-title { display: flex; align-items: center; gap: 12px; font-size: 14px; font-weight: 600; color: var(--gray-700); }
.log-viewer-controls { display: flex; gap: 8px; }
.log-content {
  padding: 16px; font-family: 'SF Mono', 'Fira Code', Consolas, monospace;
  font-size: 12px; line-height: 1.6; color: var(--gray-700);
  max-height: 500px; overflow-y: auto; background: var(--gray-50);
  min-height: 200px;
}
[data-theme="dark"] .log-content { background: #000; color: #D1D5DB; }
.log-line { padding: 1px 0; white-space: pre-wrap; word-break: break-all; }
.connection-indicator {
  display: inline-flex; align-items: center; gap: 6px;
  font-size: 12px; font-weight: 500; padding: 2px 8px; border-radius: 12px;
}
.connection-indicator .dot { width: 6px; height: 6px; border-radius: 50%; }
.connection-indicator.connected { color: var(--success); background: #D1FAE5; }
.connection-indicator.connected .dot { background: var(--success); }
.connection-indicator.disconnected { color: var(--gray-400); background: var(--gray-100); }
.connection-indicator.disconnected .dot { background: var(--gray-400); }

/* Settings grid */
.settings-grid {
  display: grid; grid-template-columns: repeat(auto-fill, minmax(350px, 1fr)); gap: 24px;
}
.settings-section {
  background: #fff; border: 1px solid var(--gray-200);
  border-radius: var(--radius-lg); padding: 24px; box-shadow: var(--shadow-sm);
}
[data-theme="dark"] .settings-section { background: #0A0A0A; border-color: #1A1A1A; }
.settings-section h2 { font-size: 16px; font-weight: 600; color: var(--gray-900); margin-bottom: 16px; }

/* Badges */
.badge { display: inline-block; padding: 2px 8px; border-radius: 12px; font-size: 11px; font-weight: 600; }
.badge-protected { background: #FEF3C7; color: #92400E; }
.badge-critical { background: #FEE2E2; color: #991B1B; }

/* Login page */
.login-page {
  min-height: 100vh; display: flex; align-items: center; justify-content: center;
  padding: 20px; background: var(--gray-50);
}
.login-card {
  background: #fff; border: 1px solid var(--gray-200);
  border-radius: var(--radius-lg); padding: 48px 40px;
  width: 100%; max-width: 420px; box-shadow: var(--shadow-lg);
}
.login-logo { text-align: center; margin-bottom: 32px; }
.login-logo img { width: 80px; height: 80px; border-radius: 50%; background: #fff; padding: 2px; object-fit: contain; box-shadow: var(--shadow-sm); }
.login-logo h1 { font-size: 20px; font-weight: 700; color: var(--primary); margin: 16px 0 4px; }
.login-logo p { font-size: 13px; color: var(--gray-500); font-weight: 500; }
.login-form .form-group { margin-bottom: 20px; }
.login-form .form-group label { display: block; margin-bottom: 6px; color: var(--gray-600); font-weight: 500; font-size: 13px; }
.login-form .form-group input {
  width: 100%; padding: 11px 14px; border: 1px solid var(--gray-200);
  border-radius: var(--radius); font-size: 14px; color: var(--gray-900);
  background: #fff; transition: var(--transition); font-family: inherit;
}
.login-form .form-group input:focus { outline: none; border-color: var(--primary); box-shadow: 0 0 0 3px rgba(0,102,204,0.1); }
.login-form .form-group input::placeholder { color: var(--gray-400); }
.btn-login {
  width: 100%; padding: 12px; background: var(--primary); color: #fff;
  border: none; border-radius: var(--radius); font-size: 15px; font-weight: 600;
  cursor: pointer; transition: var(--transition); font-family: inherit;
}
.btn-login:hover { background: var(--primary-dark); transform: translateY(-1px); box-shadow: var(--shadow-md); }
.btn-login:disabled { opacity: 0.5; cursor: not-allowed; transform: none; }
.login-error {
  background: #FEE2E2; color: var(--danger); padding: 10px 14px;
  border-radius: var(--radius); margin-bottom: 20px; display: none;
  text-align: center; font-size: 13px; border: 1px solid #FECACA;
}
@media (max-width: 480px) { .login-card { padding: 36px 24px; } }

/* Empty state */
.empty { text-align: center; padding: 48px 24px; color: var(--gray-400); }
.empty-icon { font-size: 48px; margin-bottom: 12px; }
.empty-text { font-size: 15px; }

/* ========================================
   VPN DASHBOARD — SIZE OVERRIDES
   Smaller fonts, buttons, and compact layout
======================================== */
html { font-size: 14px; }
h1 { font-size: 18px !important; }
.sidebar nav a { font-size: 13px; padding: 8px 20px; }
.stat-card .value { font-size: 22px; }
.stat-card h3 { font-size: 11px; }
.stat-card { padding: 14px; }
.btn { padding: 6px 12px; font-size: 12px; }
.btn-sm { padding: 4px 8px; font-size: 11px; }
.main-content { padding: 24px; }
.card { padding: 16px; }
.card h2 { font-size: 14px; }
table { font-size: 12px; }
th { font-size: 11px; padding: 8px 12px; }
td { padding: 8px 12px; }
.settings-section h2 { font-size: 14px; }
.form-group label { font-size: 12px; }
.form-group input, .form-group select { font-size: 13px; padding: 7px 10px; }

/* Hamburger & mobile sidebar */
.hamburger {
  display: none; position: fixed; top: 12px; left: 12px; z-index: 1100;
  background: var(--primary); color: #fff; border: none; border-radius: var(--radius);
  width: 36px; height: 36px; font-size: 18px; cursor: pointer;
  box-shadow: var(--shadow-md); align-items: center; justify-content: center;
}
.sidebar-overlay {
  display: none; position: fixed; inset: 0; background: rgba(0,0,0,0.4); z-index: 999;
}
.sidebar-overlay.active { display: block; }
@media (max-width: 768px) {
  .hamburger { display: flex; }
  .sidebar { left: -280px !important; transform: none !important; }
  .sidebar.open { left: 0 !important; }
  .main-content { margin-left: 0 !important; padding: 56px 16px 24px !important; }
}